CONTACTS
Tel: (21) 97503-6270
To answer your questions...
It's common... We have so many news and many ways to contact us, in addition to shopping on the most varied platforms...
So, below are some frequently asked questions that can help you complete your order. Ah! Don't be shy about calling us through any of our contacts if you still have more questions. It will be a pleasure to serve you!
01
How do I place an order?
Browse our site at will, choose the piece that you like the most, put it in your cart and choose the method of payment. It's that simple.
02
Payment and delivery
For your convenience, we accept several cards, in addition to bank transfer and bank transfer options through PAGSeguro, and Mercado Pago, it is practical and safe. We pay up to 3 installments without interest for you.
About delivery, we have shipping by PAC and SEDEX, throughout Brazil, of course, in the option available for your region. Once payment is confirmed, your order is shipped within 48 working hours and you follow everything by the tracking code that we will send.
03
Optional
We have many options, such as bath and chain size, in addition to personalized and exclusive productions. We ask you to check everything with great care and attention so that your satisfaction is even greater, and we can offer more and more products with the style of our customers.
04
Return and refund
Well, this part is also necessary... If you are not satisfied or if you receive any damaged goods, you have a little time to contact us. Use our service channels reporting what happened, and then we will fulfill your request. We add that if your purchase is made using the cards, we will refund your money with a discount on card usage fees.